FAQ - Frequently asked questions

Dictionary of important terms

  • On-Premise – The installation of software on the customer’s hardware (for example, running software on a server that the customer physically has in their building).
  • SaaS – SaaS - Software as a Service. The software, provided for a monthly fee, is updated and its availability is guaranteed
  • Provisioning – The configuration of sensors “remotely” without the need for a technician.
  • Management – Device management, off/on, battery status, signal status
  • Assets- Group of sensors or actors that represent a building/area/city (e.g.: A house that contains 4 sensors is an “Asset” in the cloud).
  • Actor - It is the opposite of “sensor”, in that it does not send data, rather waits for data from the cloud to make a physical request (for example, opening doors, blinds, roller blinds). GSM Key is an “Actor”.
  • API - Documented message file to connect an external system
  • RPC- Technology that allows a program to run code in a different location than where the calling program is located.
  • Telemetry Data - Real values sent by the sensor (for example: Temperature, Humidity, Pressure)
  • Widget - Part of a graphical display that visualizes or sets a specific value (for example: Column Chart or Button)
  • Dashboard - This is a “collection” of widgets.
  • Normalizer – Software/hardware for converting various protocols or messages into a “Normalized” format – so for us MQTT, CoAP or REST.
  • TCP/IP – Form of communication that provides data and validates its delivery.
  • UDP – Form of communication that only sends data but does not verify the receipt of it.
  • BASE64 Data – File (Image, sound...) encoded in a text string to send.